Photo markup

Mark up an evidence photo so it shows exactly what you mean

Under any photo on a certificate, press Annotate. Circle the damaged socket, point an arrow at the loose connection, draw round the scorch mark or add a short label, then save. The original photo is kept, and the marked-up copy is what prints on the certificate PDF your client receives. It works on all 13 certificate types, and with no signal.

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The Photos & Supporting Documents step of an EICR, step 8 of 9, on a laptop and a phone. Four captioned photo tiles show neutral illustrative line drawings: consumer unit ways 1 to 8 labelled, a kitchen radial cable route, a main bonding clamp on the incoming water pipe and the main earthing terminal. The phone also shows Take photo and Add Photos tiles above a Supporting Documents section.

What it does

Exactly what you get

  • Four tools: circle, arrow, freehand pen and a short text label.
  • Four colours that show up on most photos: red, amber, white and black.
  • Text labels are kept short, up to 40 characters.
  • Undo, Redo and Clear while you work, and mouse, pen or finger all draw.
  • The original photo is never replaced. The marked-up copy is saved alongside it and prints on the certificate PDF in its place.
  • Edit reopens your marks, so you can change them later instead of starting again.

How it works

Three steps

  1. Take or add the photo

    Add it on the Photos & Supporting Documents step, or in the photo box on an observation, as you do today.

    The Photos & Supporting Documents step of an EICR on a laptop, with a Photos (4) heading, a tip that six photos fill a PDF page, and captioned tiles showing illustrative line drawings of a consumer unit with ways 1 to 8 labelled, a kitchen radial cable route and a main bonding clamp on the incoming water pipe.

  2. Press Annotate and mark it up

    Pick a tool and a colour, then draw. On a laptop the tools sit down the left; on a phone they sit along the bottom.

    The same EICR photo step on a laptop and a phone. On the phone, four captioned photo tiles of illustrative drawings sit beside a Take photo tile marked Camera and an Add Photos tile marked Photo library.

  3. Save, and it prints

    The marked-up copy prints on the certificate PDF. Show original brings back the unmarked photo whenever you need it.

    The CertSync ready-to-send list on a laptop and a phone, showing a signed certificate with Send to client and Preview PDF actions.

Good to know

The details

  • With no signal, the markup is saved on your device and uploads with the photo when you reconnect.
  • Only people who can edit the certificate can mark up its photos. Office users cannot, and nothing can be marked up once the certificate is signed.
  • Clear every mark and save to remove the markup and go back to the original.

Questions

Frequently asked questions

Is the original photo kept?
Yes. The marked-up copy is saved alongside the original, never over it. Show original brings back the unmarked photo, and clearing every mark removes the markup.
Which version prints on the certificate?
The marked-up copy prints on the certificate PDF in place of the original.
Can I change the markup later?
Yes, until the certificate is signed. An annotated photo shows Edit instead of Annotate, and reopens with your marks so you can change them.
Does it work on every certificate type?
Yes, on all 13 types, wherever you add photos: the Photos & Supporting Documents step and the photo boxes on observations and failed appliances.
Does it work with no signal?
Yes. Drawing happens on your device. The markup is saved there and uploads when you are back online.

Keep reading

Related features, certificates and guides

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